Job Description
Are you looking for a rewarding evening part time job or a stable full time career in El Paso, TX? Horizon Support Services is currently seeking dedicated professionals to join our elite team. We offer competitive pay, comprehensive benefits, and a supportive work environment.
As a key member of our operations, you will play a crucial role in maintaining our high standards of service. Whether you are seeking flexible hours or a long-term position, we have opportunities tailored to your needs. Join us and advance your career in a dynamic setting.
Responsibilities
- Provide exceptional customer support via phone, email, and chat during evening shifts.
- Resolve customer inquiries and complaints with a focus on satisfaction and efficiency.
- Process orders, returns, and account adjustments accurately.
- Collaborate with team leads to identify trends and improve service protocols.
- Maintain accurate documentation of all customer interactions.
- Adhere to company policies and safety guidelines at all times.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or sales is preferred.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and computer proficiency.
- Flexibility to work evenings, weekends, and holidays.