Job Description
Join Our Dynamic Team for Evening Shifts in Columbus, OH!
We are currently seeking a reliable and customer-focused Evening Shift Customer Support Associate to join our growing team. If you are looking for a part-time opportunity that offers flexibility and competitive pay, we want to hear from you. Our evening shift schedule allows you to maintain a healthy work-life balance while enjoying a supportive corporate environment.
Why Join Us?
- Flexible evening schedules (3:00 PM - 11:30 PM).
- Competitive hourly wage ranging from $15.00 - $19.00.
- Health, dental, and vision insurance available for full-time employees.
- Opportunity for growth within the company.
Are you ready to take the next step in your career? Apply today!
Responsibilities
- Provide exceptional customer service via phone, email, and chat during evening hours.
- Resolve customer inquiries and complaints efficiently and professionally.
- Process orders, returns, and exchanges accurately using our internal CRM systems.
- Maintain a high level of product knowledge to assist customers effectively.
- Collaborate with the day shift team to ensure a seamless transition of information.
- Identify and escalate complex issues to management when necessary.
- Adhere to all company policies and safety protocols.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service or retail experience preferred but not mandatory.
- Strong verbal communication and interpersonal skills.
- Ability to work a flexible evening schedule, including weekends and holidays.
- Basic computer proficiency and typing skills (30+ WPM).
- Reliable transportation to and from the workplace.