Job Description
Are you a night owl looking for a rewarding career? Apex Logistics & Support is currently seeking dedicated professionals to join our team in Oakland, North Carolina for our high-demand Evening Shift.
We pride ourselves on providing top-tier service to our clients, and we need reliable individuals to help maintain our standards. This is an excellent opportunity for those seeking a stable part-time role with competitive pay and a modern work environment.
Responsibilities
- Manage a high volume of incoming inquiries via phone and email during evening hours.
- Process customer orders and returns accurately and efficiently.
- Maintain detailed shift logs and update database records in real-time.
- Collaborate with the day-shift team to ensure seamless workflow transitions.
- Resolve customer complaints and issues with patience and professionalism.
- Adhere to all company safety and compliance protocols.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in customer service or logistics support is preferred.
- Must be available to work rotating evening shifts (e.g., 4:00 PM to 12:00 AM).
- Proficient in using computer systems and basic office software.
- Strong interpersonal and communication skills.
- Ability to work independently and meet strict deadlines.