Job Description
Are you looking for a rewarding career with a flexible schedule?
Charlotte Retail Solutions is currently seeking a dedicated Evening Shift Customer Service Representative to join our dynamic team in Charlotte, NC. We pride ourselves on delivering exceptional service to our community and are looking for individuals who share our passion for excellence.
In this role, you will be the face of our brand during our busiest hours. You will have the opportunity to build lasting relationships with our valued customers while enjoying a healthy work-life balance. If you are a proactive problem-solver who thrives in a fast-paced environment, we want to hear from you.
Why Join Us?
- Flexible Scheduling: Focus on your personal life with evening shifts designed to fit your routine.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on experience.
- Growth Opportunities: Clear pathways for career advancement within the company.
- Supportive Environment: Work alongside a team that values collaboration and innovation.
Responsibilities
- Greet and assist customers with a friendly and professional demeanor upon entry.
- Process sales transactions accurately and efficiently using point-of-sale systems.
- Handle customer inquiries, complaints, and returns with patience and empathy.
- Maintain the cleanliness and organization of the sales floor and stockrooms.
- Assist in inventory management and stock replenishment during off-peak hours.
- Collaborate with team members to ensure store operations run smoothly.
- Adhere to all company policies, safety procedures, and loss prevention protocols.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service, retail, or hospitality is preferred but not required.
- Strong verbal communication skills and a positive attitude.
- Ability to work evenings, weekends, and holidays as needed.
- Basic computer literacy and familiarity with POS systems.
- Reliable transportation and punctuality are essential.