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Retail / Customer Service 🏢 Part Time ⭐️ Verified

Evening Shift Customer Service Representative

IndyRetail Group
Indianapolis
Estimated Salary
USD 15 – USD 22
New
Live Update
16 Juli 2026
Deadline
16 Jul 2027

Job Description

Are you looking for evening part-time jobs in Indianapolis, IN that offer flexibility, competitive pay, and a supportive team environment? IndyRetail Group is currently seeking dedicated individuals to join our evening shift operations. We value work-life balance and are committed to providing a premium customer experience to our community.

In this role, you will be the face of our brand, ensuring every customer leaves satisfied. We offer a comprehensive benefits package for our part-time team members, including employee discounts and opportunities for advancement.

Responsibilities

  • Greet and welcome customers warmly, ensuring a premium first impression.
  • Assist customers with product selection, answering detailed inquiries, and providing recommendations.
  • Process sales transactions accurately and efficiently using our Point of Sale (POS) systems.
  • Operate cash registers, handle returns, exchanges, and process gift cards.
  • Maintain a clean, organized, and inviting sales floor throughout the evening shift.
  • Collaborate with the day shift management team to address inventory and operational needs.
  • Handle customer concerns or complaints with patience, empathy, and professional conflict resolution.
  • Adhere to all company policies, safety standards, and loss prevention procedures.

Qualifications

  • High School Diploma or GED equivalent required.
  • Previous experience in customer service or retail is preferred but not mandatory.
  • Strong verbal communication skills and a friendly, approachable demeanor.
  • Ability to work evenings, weekends, and holidays as required by the business schedule.
  • Basic math skills and attention to detail for cash handling.
  • Reliable transportation to and from the workplace.
  • Familiarity with computer applications and POS software is a plus.

Required Skills

Customer Service Retail Sales Point of Sale (POS) Communication Time Management Teamwork

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