Job Description
Are you looking for a flexible evening job in Mesa, AZ? Horizon Retail Group is currently seeking motivated, friendly individuals to join our team as Evening Shift Customer Service Associates. Whether you are a student balancing coursework or a professional seeking a second shift opportunity, we offer a dynamic environment where you can grow your career.
We pride ourselves on providing top-tier service to our community and offer a comprehensive benefits package for eligible employees, including flexible scheduling, employee discounts, and clear pathways for advancement.
Why Join Us?
- Flexible Scheduling: We understand the importance of work-life balance. Our evening shifts allow you to enjoy your mornings.
- Student Welcome: Perfect for college students looking for evening work.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on experience.
Your Key Responsibilities Will Include:
- Greet and assist customers with a friendly, professional demeanor upon arrival.
- Process sales transactions accurately using point-of-sale systems.
- Answer customer inquiries regarding products, services, and promotions.
- Maintain a clean, organized, and inviting store environment.
- Collaborate with the evening team to ensure operational efficiency.
- Handle returns and exchanges courteously and efficiently.
What We Are Looking For:
- High school diploma or GED equivalent.
- Previous customer service or retail experience is a plus, but we provide paid training for the right candidates.
- Availability to work evenings, including weekends and holidays.
- Strong communication skills and a positive attitude.
- Basic computer literacy and math skills.
- Ability to stand for extended periods and lift light to moderate weights.
Responsibilities
- Greet customers warmly and provide exceptional service.
- Process transactions and manage the cash register accurately.
- Assist customers with product selection and information.
- Maintain store cleanliness and organization.
- Support team members during peak evening hours.
- Handle customer complaints or issues professionally.
- Stock shelves and merchandise as needed.
Qualifications
- High School Diploma or GED.
- Ability to work evenings, nights, and weekends.
- Strong interpersonal and communication skills.
- Basic computer and math skills.
- Reliable transportation.
- Ability to lift up to 25 lbs.
- Previous retail or customer service experience is preferred but not required.