Job Description
We are currently seeking dedicated individuals to join our dynamic team as Evening Customer Service Associates. This is an immediate hire opportunity for those seeking a flexible schedule that works around their lifestyle. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you.
Why Choose Us?
- Flexible Schedule: Choose shifts that fit your needs.
- Competitive Pay: Earn $18.00 - $22.00 per hour.
- No Experience Required: Comprehensive training provided on the job.
- Growth Opportunities: Clear pathways for advancement within the company.
Join a team that values your contributions and offers a supportive work culture in the heart of Milwaukee.
Responsibilities
- Assist customers via phone, email, and chat during evening peak hours.
- Process orders, returns, and exchanges accurately and efficiently.
- Resolve customer inquiries and complaints with patience and professionalism.
- Collaborate with cross-functional teams to ensure seamless service delivery.
- Maintain accurate records of customer interactions in the CRM system.
- Stay updated on product knowledge and company policies.
Qualifications
- Ability to work evenings (shift times typically between 4:00 PM and 12:00 AM).
- Strong verbal communication and interpersonal skills.
- Basic computer literacy and typing proficiency (30+ WPM).
- High school diploma or GED equivalent required.
- Reliable transportation to and from the Milwaukee location.
- Ability to work independently and as part of a team.