Job Description
Join our vibrant team at The Cleveland Diner, where we blend classic American cuisine with modern hospitality! We're seeking passionate Evening Servers to deliver exceptional dining experiences during our peak evening hours. This role offers flexible scheduling, competitive pay, and a fun, fast-paced environment perfect for students and professionals alike. Enjoy complimentary meals, staff discounts, and opportunities for advancement in one of Cleveland's most beloved dining destinations.
As a cornerstone of our guest experience, you'll create memorable moments while working alongside a supportive team. Our evening shifts (typically 4 PM - 10 PM) accommodate diverse schedules, making this ideal for those seeking supplemental income or work-life balance. We value authenticity, teamwork, and a genuine love for Cleveland's food scene.
Responsibilities
- Deliver exceptional table service with warm, attentive hospitality
- Expertly manage 4-6 tables during peak evening hours
- Process orders and payments accurately through POS systems
- Coordinate with kitchen staff to ensure timely food delivery
- Handle guest inquiries and resolve concerns promptly
- Maintain clean, organized dining stations and restock supplies
- Upsell signature dishes and beverages to enhance guest experience
- Adhere to all safety and sanitation protocols
Qualifications
- Previous serving or customer service experience preferred
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Strong communication and multitasking skills
- Flexible availability including weekends and holidays
- Basic math proficiency for order accuracy
- Positive attitude and team-oriented mindset
- Must be 18+ to serve alcohol (if applicable)
- Food handler certification (or willingness to obtain)