Job Description
Join our dynamic retail team at Urban Outfitters Santana Row! We're seeking passionate Evening Retail Associates to create exceptional shopping experiences during peak evening hours. Perfect for students or professionals seeking flexible schedules in San Jose's vibrant retail scene. Enjoy competitive pay, employee discounts, and a fun, inclusive work environment.
Responsibilities
- Provide exceptional customer service during evening hours (3 PM - 11 PM)
- Process transactions accurately and efficiently using POS systems
- Merchandise and maintain visually appealing store displays
- Assist with inventory management and stockroom organization
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to achieve sales targets
- Ensure store safety and cleanliness standards are met
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- 1+ years retail or customer service experience preferred
- Availability to work evenings (minimum 20 hours/week)
- Strong communication and interpersonal skills
- Basic math and POS system proficiency
- Ability to stand/walk for extended periods
- Valid CA driver's license for occasional errands