Job Description
Join our award-winning team at Premier Hospitality Group as an Evening Receptionist and unlock your career potential! We're offering a $1,500 sign-on bonus for qualified candidates who start before December 31, 2023. Enjoy competitive pay, flexible evening hours (4 PM - 12 AM), and a supportive work environment in Jacksonville's vibrant downtown district. As the first point of contact for our luxury clients, you'll embody our commitment to exceptional service while gaining valuable hospitality experience. Apply today to become part of our dynamic team!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries during evening shifts
- Handle phone calls and digital communications with professionalism and efficiency
- Process reservations using our proprietary booking system and manage room availability
- Resolve guest concerns promptly and escalate complex issues to management
- Maintain immaculate lobby and reception areas according to brand standards
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and manage financial transactions accurately
Qualifications
- Minimum 1 year of front desk or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency in hospitality software (e.g., Opera, Fidelio)
- Ability to multitask in a fast-paced environment
- Strong problem-solving and conflict resolution abilities
- High school diploma or equivalent required
- Valid Florida driver's license preferred
- Flexible availability including weekends and holidays