Job Description
Join our award-winning hospitality team in the heart of the French Quarter! We're seeking a polished Evening Receptionist to deliver exceptional guest experiences during our busiest hours. This full-time position includes a competitive salary and a $2,500 sign-on bonus for qualified candidates who start by November 30th. Enjoy the vibrant energy of New Orleans while representing one of the city's premier hotels.
Responsibilities
- Manage front desk operations during evening shifts (3 PM - 11 PM)
- Check in/out guests using PMS software with 100% accuracy
- Handle guest inquiries and resolve service issues proactively
- Process payments and maintain financial transaction records
- Coordinate with housekeeping and security teams for seamless operations
- Prepare daily reports and maintain organized guest files
- Uphold brand standards through professional appearance and demeanor
Qualifications
- Minimum 1 year hotel or high-volume reception experience
- Proficiency in Opera, Fidelio, or similar PMS systems
- Exceptional communication and conflict resolution skills
- Ability to work independently in a fast-paced environment
- Valid Louisiana driver's license (required for errands)
- Flexible availability including weekends and holidays
- Basic knowledge of New Orleans attractions and transportation
- Ability to lift 25 lbs for luggage assistance