Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're offering a competitive hourly rate plus a $1,500 sign-on bonus for qualified candidates. This role is perfect for professionals seeking evening hours with growth opportunities in the heart of Bakersfield. Enjoy a supportive work environment, comprehensive benefits, and the chance to become the first point of contact for our valued guests.
Responsibilities
- Manage front desk operations during evening hours (3 PM - 11 PM)
- Handle guest check-ins/checkouts and reservation management
- Answer multi-line phone calls and direct inquiries efficiently
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and security teams
- Resolve guest concerns with professionalism and discretion
- Prepare nightly reports and manage office supplies
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of customer service or front desk experience
- Proficiency in reservation systems (e.g., Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Basic knowledge of accounting procedures
- Flexibility to work weekends and holidays as needed
- Valid California driver's license (if required for errands)