Job Description
Join our award-winning hospitality team as an Evening Receptionist at our flagship Louisville location! We're offering a competitive hourly rate plus a $1,500 sign-on bonus for qualified candidates who join our dynamic front desk team. Enjoy a vibrant work environment with modern amenities, comprehensive benefits, and opportunities for career growth. As the first point of contact for our guests, you'll create memorable experiences while managing evening operations with precision and professionalism.
Why Join Us?
• Industry-leading compensation with sign-on bonus
• Comprehensive health benefits package
• Career advancement opportunities
• Modern, state-of-the-art facility
• Positive team culture focused on excellence
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Check in/out guests with efficiency and warm hospitality
- Handle reservations, inquiries, and payment processing
- Coordinate with housekeeping and security teams
- Maintain accurate guest records and documentation
- Resolve guest concerns promptly and professionally
- Prepare nightly reports and manage office supplies
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality or customer service experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of Louisville attractions and services