Job Description
Join our award-winning hospitality team as an Evening Receptionist and enjoy an exclusive $1,500 sign-on bonus! We're seeking a polished professional to create exceptional first impressions during our busiest evening hours. This role offers competitive pay, comprehensive benefits, and growth opportunities in Wichita's premier hospitality district. If you thrive in dynamic environments and excel at customer service, apply today to start your rewarding career journey with us!
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM) including check-ins/check-outs
- Handle guest inquiries, reservations, and special requests with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Uphold brand standards through professional appearance and communication
- Address guest concerns promptly and escalate issues when necessary
- Perform nightly audits and prepare shift handover reports
Qualifications
- Minimum 1 year hospitality or customer service experience
- Exceptional communication and conflict resolution skills
- Proficiency with property management systems (e.g., Opera, Amadeus)
- Ability to multitask in fast-paced environments
- High school diploma or equivalent; hospitality certification preferred
- Flexible availability including weekends and holidays
- Basic knowledge of local attractions and services
- Valid Kansas driver's license (if required for errands)