Job Description
Join our award-winning hospitality team as an Evening Receptionist with comprehensive paid training! We're seeking a polished professional to create exceptional guest experiences during evening hours. No prior experience required – we provide full paid training to ensure your success. Enjoy competitive pay, flexible scheduling, and a supportive work environment in Anchorage's vibrant downtown.
As a cornerstone of our front desk operations, you'll handle guest check-ins, manage reservations, and resolve inquiries with warmth and efficiency. This role offers growth opportunities into supervisory positions for high performers.
Responsibilities
- Greet and register guests with exceptional customer service during evening shifts
- Manage reservation systems and handle check-in/check-out procedures
- Answer multi-line phone calls and direct communications appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Resolve guest inquiries and concerns promptly and professionally
- Prepare nightly reports and maintain front desk organization
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to stand for extended periods and handle multiple tasks
- Professional appearance and positive attitude
- Reliable transportation to downtown Anchorage location
- Flexibility to work evenings (typically 4 PM - 12 PM)
- No prior experience required – training provided