Job Description
Join our dynamic team at Hospitality Plus New Orleans as an Evening Receptionist and enjoy the perfect work-life balance with flexible scheduling! We're seeking a polished professional to manage front desk operations during evening hours in our vibrant downtown location. This role offers the rare opportunity to work in one of America's most exciting cities while maintaining control over your schedule.
As the first point of contact for our guests, you'll create memorable experiences with your warm demeanor and efficient service. Our state-of-the-art facility and supportive team environment make this position ideal for those seeking flexibility without sacrificing career growth. Evening shifts typically run from 3 PM - 11 PM, with customizable scheduling options.
Responsibilities
- Manage front desk operations including guest check-ins, check-outs, and reservation management
- Answer and direct incoming calls with exceptional professionalism
- Handle guest inquiries and resolve issues promptly
- Maintain accurate records and administrative documentation
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and manage cash handling procedures
- Uphold cleanliness and organization of lobby and reception areas
Qualifications
- Minimum 1 year experience in hospitality or customer service role
- Exceptional verbal communication and interpersonal skills
- Proficiency in reservation systems and basic office software
- Ability to work independently during evening hours
- Strong problem-solving abilities under pressure
- Flexible availability including weekends and holidays
- Valid Louisiana driver's license (if required for local errands)
- Basic first aid certification preferred