Job Description
Join our dynamic team at Harbor View Hospitality and start your career as an Evening Receptionist tomorrow! We're seeking a polished professional to manage our front desk operations during evening hours, delivering exceptional guest experiences while maintaining a welcoming atmosphere. This immediate opening offers competitive compensation, flexible scheduling, and growth opportunities within our award-winning hospitality group. If you thrive in fast-paced environments and possess exceptional communication skills, we encourage you to apply today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Handle phone calls, emails, and reservations with professionalism and efficiency
- Maintain accurate guest records and billing information
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and manage cash drawer procedures
- Uphold brand standards through exceptional service and attention to detail
Qualifications
- High school diploma or equivalent required; hospitality certification preferred
- Minimum 1 year front desk or customer service experience
- Proficiency in reservation systems (e.g., Opera, RMS)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong problem-solving and conflict resolution abilities
- Flexible availability including evenings, weekends, and holidays