Job Description
Join our vibrant team at Grand Orleans Hotel & Suites as an Evening Receptionist and unlock your career potential! We're offering an exclusive $1,500 sign-on bonus for qualified candidates who start before December 1st. As the first point of contact for our guests, you'll create memorable experiences while enjoying New Orleans' lively nightlife scene. We provide comprehensive training, competitive benefits, and a supportive work environment where your contributions are valued. Apply today to become part of New Orleans' premier hospitality destination!
Responsibilities
- Deliver exceptional guest service through in-person and phone interactions
- Manage check-in/check-out processes efficiently using our property management system
- Handle guest inquiries, requests, and resolve concerns promptly
- Maintain accurate records of reservations and guest communications
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and manage cash drawer with precision
- Uphold cleanliness and organization of the front desk area
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with property management systems (e.g., Opera, Fidelio)
- Strong problem-solving abilities and attention to detail
- Ability to work evenings, weekends, and holidays
- Basic knowledge of New Orleans attractions and services
- Valid Louisiana driver's license (if required for errands)