Job Description
Join our award-winning team at Premier Hospitality Group as an Evening Receptionist! We're seeking a polished professional to be the welcoming face of our luxury downtown hotel during evening hours. This role offers competitive pay, flexible scheduling, and the opportunity to shine in a dynamic hospitality environment. If you thrive in customer-facing roles and possess exceptional organizational skills, apply today to become part of Fresno's premier hospitality experience!
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Efficiently handle check-ins/check-outs using PMS software
- Respond to guest inquiries with exceptional service excellence
- Process reservations and manage room availability
- Coordinate with housekeeping and security teams
- Handle cash transactions and maintain financial records
- Uphold brand standards through professional appearance and conduct
Qualifications
- 1+ years hospitality or customer service experience required
- Proficiency in reservation systems (e.g., Opera, Propertyware)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Strong attention to detail with organizational abilities
- Valid California driver's license preferred
- Flexible availability including weekends/holidays