Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during our evening operations. This role is perfect for individuals seeking flexible evening hours while contributing to a vibrant hospitality environment. You'll be the first point of contact for our guests, embodying our commitment to excellence. Enjoy competitive compensation, a supportive work culture, and opportunities for growth in one of Tucson's premier hospitality destinations.
Responsibilities
- Manage front desk operations with professionalism and efficiency during evening hours (4 PM - 12 AM)
- Handle guest check-ins/check-outs using property management software
- Respond to inquiries via phone, email, and in-person with exceptional service
- Coordinate with housekeeping and security teams for seamless operations
- Maintain accurate guest records and billing information
- Process payments and manage cash drawer procedures
- Uphold cleanliness and organization of reception area
Qualifications
- Minimum 1 year experience in hospitality or customer service role
- Proficiency with property management systems (e.g., Opera, SiteMinder)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Strong attention to detail with organizational abilities
- Flexible availability for evening shifts including weekends
- Basic math skills for financial transactions
- Positive attitude with problem-solving mindset