Job Description
Join our dynamic team as the Evening Receptionist at Elite Hospitality Group, where your professionalism shapes guest experiences in Houston's premier district. This full-time role offers competitive compensation, comprehensive benefits, and growth opportunities within a luxury hospitality environment. Perfect for detail-oriented professionals who thrive in evening operations.
What We Offer: Health insurance, retirement plan, paid time off, and exclusive employee discounts. Work in a state-of-the-art facility with modern amenities.
Responsibilities
- Manage high-volume call routing and guest inquiries during evening hours
- Coordinate concierge services and VIP guest reservations
- Operate property management systems for check-ins and check-outs
- Maintain accurate guest records and confidential information
- Oversee lobby security protocols and visitor access
- Collaborate with overnight staff for seamless operations
- Process payments and manage cash handling procedures
Qualifications
- Minimum 2 years receptionist/front desk experience
- Proficiency in Opera or similar property management systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid Texas driver's license with clean record
- Fluency in English and Spanish preferred
- Flexible availability including weekends and holidays