Job Description
Join our award-winning team as an Evening Receptionist and enjoy premium compensation for your exceptional skills. This high-paying evening role offers a competitive salary, flexible schedule, and opportunities for career advancement in Greensboro's premier hospitality sector. We seek a polished professional to represent our brand during peak evening hours.
Our ideal candidate thrives in fast-paced environments, delivers exceptional guest experiences, and values work-life balance with a 4-day work week. Enjoy comprehensive benefits including health insurance, paid time off, and professional development stipends.
Responsibilities
- Manage front desk operations during evening shifts, including check-ins, check-outs, and guest inquiries
- Handle high-volume phone communications with professionalism and efficiency
- Process payments and maintain accurate financial records using PMS systems
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest concerns promptly and escalate complex issues to management
- Prepare daily reports and maintain organized guest documentation
- Ensure lobby and common areas are impeccably maintained during evening hours
Qualifications
- Minimum 2 years of high-end hospitality or luxury reception experience
- Proficiency with PMS systems (Opera, Fidelio) and Microsoft Office Suite
- Exceptional communication skills and polished professional demeanor
- Ability to multitask effectively during high-traffic evening periods
- Valid North Carolina driver's license and clean driving record
- Availability to work flexible evening shifts (3:00 PM - 11:00 PM)
- Fluency in English; bilingual Spanish preferred