Job Description
Join our dynamic hospitality team as an Evening Receptionist with flexible scheduling options! We're seeking a friendly professional to manage our front desk operations during evening hours (3 PM - 11 PM). This role offers perfect work-life balance with adaptable shifts while delivering exceptional guest experiences at Henderson's premier hotel destination. Enjoy competitive compensation, complimentary parking, and a supportive team environment.
Responsibilities
- Manage front desk operations including check-ins/check-outs and guest inquiries
- Handle reservation systems and room status updates
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Respond to emergency situations calmly and professionally
- Upsell hotel services and amenities to guests
- Maintain a clean and organized reception area
Qualifications
- Minimum 1 year front desk or customer service experience
- Flexible availability including evenings, weekends, and holidays
- Strong communication and conflict resolution skills
- Proficiency with reservation systems (e.g., Opera, Propertyware)
- Ability to multitask in fast-paced environments
- Basic knowledge of hotel operations
- High school diploma or equivalent required
- Valid Nevada driver's license preferred