Job Description
Join our dynamic team at Nevada Hospitality Group as an Evening Receptionist and enjoy the flexibility of non-traditional hours! We're seeking a polished professional to create exceptional first impressions for our luxury resort guests during evening shifts. This role offers perfect work-life balance with adaptable scheduling options, ideal for students or those seeking supplemental income.
As the evening face of our property, you'll manage guest inquiries, coordinate concierge services, and maintain resort operations during peak nighttime hours. Our supportive environment provides comprehensive training and opportunities for advancement within our renowned hospitality brand.
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Process guest check-ins/checkouts and handle reservation modifications
- Coordinate with housekeeping and security teams for guest requests
- Operate PMS software and maintain accurate guest records
- Resolve guest inquiries with professionalism and discretion
- Monitor security cameras and access control systems
- Prepare end-of-shift reports and cash reconciliation
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year front desk or customer service experience
- Proficiency with PMS systems (e.g., Opera, Delphi)
- Exceptional communication and conflict resolution skills
- Ability to work independently during late-night hours
- Basic knowledge of Las Vegas attractions and transportation
- Flexibility to cover weekend and holiday shifts
- Valid Nevada driver's license (for valet coordination)