Job Description
Join our dynamic team as an Evening Receptionist in Buffalo, NY! We provide all necessary equipment including modern front desk systems, headsets, and ergonomic workstations. Enjoy competitive pay, flexible evening shifts (3:00 PM - 11:00 PM), and a supportive work environment. Perfect for students, career changers, or those seeking work-life balance.
Why Work With Us?
- State-of-the-art equipment provided
- Comprehensive training program
- Health benefits for part-time staff
- Opportunities for advancement
- Free parking
Responsibilities
- Manage guest check-in/check-out processes using our provided digital systems
- Answer multi-line phone calls and route inquiries efficiently
- Maintain accurate reservation records and billing information
- Coordinate with housekeeping and security teams
- Process payments and manage cash drawer operations
- Resolve guest inquiries with exceptional customer service
- Prepare daily reports and manage office supplies
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or front desk experience preferred
- Proficiency with digital reservation systems
- Strong communication and multitasking abilities
- Professional appearance and positive attitude
- Ability to work evenings, weekends, and holidays
- Basic knowledge of Buffalo area attractions (training provided)
- Valid driver's license for occasional errands