Job Description
Join our dynamic team as an Evening Receptionist at Memphis Hospitality Group! We provide all necessary equipment to ensure your success, including modern workstations, headsets, and industry-standard software. Enjoy a supportive environment where your professionalism shines during evening hours while serving our valued guests. This full-time position offers competitive compensation and opportunities for growth within our renowned hospitality brand.
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/checkouts using provided hotel management systems
- Operate multi-line phone systems with headset equipment
- Process reservations and billing transactions via provided POS terminals
- Maintain cleanliness and organization of reception area
- Coordinate with security and housekeeping teams using provided communication tools
- Resolve guest inquiries using provided digital resources and reference materials
Qualifications
- High school diploma or equivalent required
- 1+ years front desk or customer service experience
- Proficiency with provided hospitality software systems
- Exceptional communication and problem-solving skills
- Ability to work independently during evening hours
- Professional appearance and demeanor
- Basic computer literacy with provided equipment
- Flexibility to cover weekend shifts as needed