Job Description
Join our award-winning team as an Evening Receptionist at Premier Hospitality Group! We're seeking a polished professional to create exceptional first impressions during our peak evening hours. This flexible role offers competitive compensation and growth opportunities within our luxury hospitality environment.
As the face of our operations, you'll manage front desk activities with grace and efficiency while supporting our commitment to guest excellence. If you thrive in dynamic settings and possess outstanding communication skills, we encourage you to apply today!
Responsibilities
- Manage front desk operations during evening shifts (5 PM - 1 AM)
- Handle guest check-ins/check-outs with precision and warmth
- Answer multi-line phone systems and route inquiries appropriately
- Process reservations using our proprietary booking software
- Coordinate with housekeeping and security teams
- Maintain pristine lobby and common areas
- Address guest concerns with professionalism and solutions
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and reservation systems
- Exceptional verbal and written communication skills
- Ability to multitask in fast-paced environments
- Flexibility to work evenings, weekends, and holidays
- Valid Texas driver's license (required for errands)
- Basic knowledge of Houston landmarks and attractions