Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We provide all necessary equipment including modern workstations, ergonomic chairs, high-speed internet, and specialized hospitality software. This role offers a supportive environment with growth opportunities in a luxury hotel setting. Enjoy flexible evening hours while delivering exceptional guest experiences.
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Operate hotel management software and check-in/out systems
- Handle guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and security teams
- Maintain accurate guest records and reservation systems
- Process payments and manage cash transactions
- Prepare end-of-shift reports and documentation
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency with hospitality software (Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Valid California driver's license preferred
- Flexible schedule availability including weekends
- Basic knowledge of Irvine area attractions