Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're seeking a polished professional to manage our front desk operations during evening hours. This role is perfect for individuals seeking flexible schedules while delivering exceptional guest experiences. Enjoy competitive pay, comprehensive training, and a supportive work environment in Houston's vibrant downtown district. If you thrive in fast-paced settings and excel at multitasking, apply today to become the welcoming face of our establishment!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and reservation inquiries
- Handle incoming calls and direct communications efficiently
- Maintain accurate guest records and update booking systems
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and manage cash handling procedures
- Resolve guest inquiries with professionalism and discretion
- Prepare daily reports and manage office supplies inventory
Qualifications
- Minimum 1 year of front desk or customer service experience
- Proficiency in reservation software (e.g., Opera, Fidelio)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexible availability for evening shifts (3 PM - 11 PM)
- Basic knowledge of Houston area attractions preferred
- Valid Texas Driver's License (if required for errands)