Job Description
Join our award-winning team as an Evening Receptionist at Baltimore Hospitality Group! We provide all necessary equipment including modern front-desk technology, comfortable ergonomic furniture, and professional attire. This role is perfect for individuals seeking a flexible evening schedule in a dynamic hospitality environment. Enjoy a supportive atmosphere with competitive pay and growth opportunities within our expanding portfolio of premium Baltimore properties.
Responsibilities
- Manage front desk operations during evening hours with professional greeting of guests and clients
- Handle incoming calls, emails, and messages using our provided communication systems
- Coordinate check-in/check-out procedures and manage room assignments
- Process payments and maintain accurate financial records using our POS software
- Assist with event setup and guest services coordination
- Conduct nightly audits and prepare shift reports
- Maintain cleanliness and organization of front desk area
Qualifications
- Previous front desk or reception experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with hospitality software and office equipment
- Strong attention to detail and organizational abilities
- Ability to work independently during evening shifts
- Customer service-oriented mindset
- Flexibility to work weekends and holidays as needed
- High school diploma or equivalent required