Job Description
Join our prestigious Scottsdale team as an Evening Receptionist and become the first point of contact for our high-end clientele. This dynamic role offers flexible evening hours in a vibrant luxury environment where your professionalism and warm demeanor will shine. Enjoy competitive pay, modern amenities, and the opportunity to work within Scottsdale's premier hospitality destination.
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Provide exceptional customer service to VIP guests and corporate clients
- Handle multi-line phone systems and coordinate guest communications
- Process check-ins/check-outs and manage room reservations
- Coordinate with security and maintenance teams for seamless operations
- Maintain accurate guest records and confidential information
- Assist with billing inquiries and payment processing
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with PMS systems and Microsoft Office Suite
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Professional appearance and polished demeanor
- Flexibility to work evenings, weekends, and holidays
- Valid Arizona driver's license preferred
- Basic knowledge of local Scottsdale attractions