Job Description
Join our dynamic team at Downtown Business Center as an Evening Receptionist and become the cornerstone of our client experience. We're seeking a polished professional to manage our front desk operations during evening hours (4 PM - 12 AM), ensuring seamless operations and exceptional service in our Newark headquarters. This role offers competitive compensation in a modern, fast-paced environment with growth opportunities.
Responsibilities
- Manage front desk operations: greet visitors, answer multi-line phones, and handle incoming correspondence
- Coordinate building security protocols: manage access cards, visitor logs, and emergency procedures
- Provide administrative support: schedule meetings, manage calendars, and process mail/deliveries
- Assist with facility coordination: manage conference room bookings and office supply inventory
- Handle client inquiries: resolve basic questions and escalate complex issues appropriately
- Maintain professional environment: ensure reception area is immaculate and welcoming
- Collaborate with security and maintenance teams for evening operations
- Generate daily activity reports for management review
Qualifications
- Minimum 1 year receptionist or customer service experience in professional setting
- Exceptional communication skills with polished phone and in-person etiquette
- Proficiency in Microsoft Office Suite and office management software
- Ability to multitask in fast-paced environment while maintaining composure
- Strong attention to detail with organizational skills
- Flexibility to work evenings, weekends, and holidays as needed
- Valid NJ driver's license preferred for occasional errands
- Professional appearance with reliable transportation