Job Description
Join our award-winning team as an Evening Receptionist at Premier Hospitality Group! We're seeking a charismatic professional to manage our front desk operations during evening hours. This is your chance to shine in a dynamic hospitality environment while providing exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and a supportive culture that values your contributions.
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM)
- Handle guest check-ins/checkouts with precision and warmth
- Answer multi-line phones and route inquiries appropriately
- Coordinate with housekeeping and security teams
- Maintain accurate reservation and guest records
- Process payments and manage cash drawer
- Resolve guest concerns with professionalism and discretion
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service or front desk experience
- Proficiency in reservation software (Opera, etc.)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Strong problem-solving and conflict resolution abilities
- Flexible availability including weekends and holidays