Job Description
Join our dynamic team as an Evening Receptionist at Austin Premier Hospitality, where we redefine guest experiences with exceptional service. This role is perfect for detail-oriented professionals who thrive in fast-paced environments and enjoy creating memorable first impressions. Enjoy competitive compensation, flexible scheduling, and a vibrant workplace culture in the heart of Austin. Apply today and become part of our award-winning hospitality team!
Responsibilities
- Manage front desk operations during evening hours with professionalism and efficiency
- Check guests in/out using our proprietary reservation system while maintaining accuracy
- Handle guest inquiries and resolve concerns promptly to ensure satisfaction
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and manage cash drawer with strict adherence to financial protocols
- Update guest records and maintain confidential information securely
- Prepare nightly reports and document operational incidents
Qualifications
- Minimum 1 year experience in front desk or customer service role
- Proficiency with reservation systems (e.g., Opera, Property Management Systems)
- Exceptional communication and interpersonal skills
- Ability to multitask effectively in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexibility to work evenings, weekends, and holidays
- Valid Texas driver's license (if required for errands)
- Basic knowledge of hospitality industry standards