Job Description
Join our prestigious Midtown Manhattan team as an Evening Receptionist and be the first point of contact for our high-profile guests. We're urgently seeking a polished professional to manage our front desk operations during evening hours (4 PM - 12 AM). This is an immediate opportunity to grow your hospitality career in one of NYC's most iconic locations.
Responsibilities
- Manage high-volume front desk operations with exceptional professionalism
- Coordinate guest check-ins/check-outs and VIP arrivals
- Handle multi-line phone systems and route communications
- Process reservations and manage room assignments
- Resolve guest inquiries and service requests promptly
- Maintain security protocols for after-hours access
- Coordinate with overnight staff for seamless handovers
Qualifications
- Minimum 2 years luxury hospitality or corporate reception experience
- Exceptional written and verbal communication skills
- Proficiency in Opera PMS or similar property management systems
- Ability to multitask in fast-paced environments
- Valid New York State Security Guard License preferred
- Fluent in English; bilingual Spanish/Chinese a plus
- Flexible schedule availability including weekends