Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during evening hours. This role is perfect for detail-oriented individuals who thrive in fast-paced environments. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing hospitality brand. Apply today and become the welcoming face of our Jacksonville operations!
Responsibilities
- Manage front desk operations with professionalism during evening shifts
- Handle guest check-ins, check-outs, and reservation management
- Answer multi-line phone systems and route inquiries efficiently
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Resolve guest inquiries with exceptional service standards
- Maintain a clean, organized reception area
Qualifications
- High school diploma or equivalent required
- Minimum 1 year front desk or customer service experience
- Proficiency in reservation systems (e.g., Opera, RoomLogic)
- Strong communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Professional appearance and demeanor
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of local attractions and services