Job Description
Join our dynamic healthcare team as an Evening Receptionist and become the welcoming face of our Memphis facility! We're seeking a polished professional to manage front desk operations during evening hours (3 PM - 11 PM) in a fast-paced environment. This role offers competitive compensation, comprehensive benefits, and the opportunity to make a meaningful impact on patient experiences.
Our ideal candidate thrives in customer-facing roles, possesses exceptional organizational skills, and maintains composure under pressure. If you're a night owl with a passion for hospitality and administrative excellence, we encourage you to apply today and take the next step in your career with Memphis Healthcare Solutions.
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and phone triage
- Maintain accurate patient records and confidentiality in compliance with HIPAA regulations
- Coordinate with medical staff to ensure seamless patient flow during evening hours
- Process payments, verify insurance information, and manage billing inquiries
- Prepare daily reports and maintain organized front desk documentation
- Assist with office inventory management and supply procurement
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years of customer service or administrative experience
- Proficiency in medical software (Epic or similar) and Microsoft Office Suite
- Strong written and verbal communication skills with professional demeanor
- Ability to multitask efficiently in a high-pressure environment
- Basic medical terminology knowledge preferred
- Flexibility to work evenings, weekends, and occasional holidays