Job Description
Join our award-winning team at Desert Sky Hospitality Group as a Full-Time Evening Receptionist. We're seeking a polished professional to manage our front desk operations during evening hours, ensuring exceptional guest experiences while maintaining a seamless workflow. This role offers competitive compensation, comprehensive benefits, and opportunities for career advancement in Tucson's premier hospitality sector.
What We Offer:
- Health, dental, and vision insurance
- 401(k) with company match
- Employee discounts on hotel stays and dining
- Professional development programs
Responsibilities
- Manage front desk operations during evening shifts (3 PM - 11 PM)
- Check in/out guests with efficiency and professionalism
- Handle reservation inquiries and modify bookings
- Process payments and maintain accurate transaction records
- Coordinate with housekeeping and maintenance teams
- Respond to guest inquiries and resolve issues promptly
- Prepare nightly reports and manage office supplies
Qualifications
- Minimum 2 years front desk or customer service experience
- Proficiency in property management systems (e.g., Opera)
- Exceptional communication and multitasking abilities
- Valid Arizona driver's license and reliable transportation
- Ability to work flexible schedules including weekends
- Basic knowledge of Tucson attractions and services
- Spanish language skills preferred
- High school diploma or equivalent required