Job Description
Join our dynamic team as an Evening Receptionist at Cincinnati Premier Hospitality! We're seeking a polished professional to create exceptional first impressions during our peak evening hours. This role offers flexible scheduling, competitive compensation, and the opportunity to work in a vibrant downtown environment. If you thrive in fast-paced settings and excel at client relations, apply today!
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins, check-outs, and reservation inquiries
- Coordinate with security and housekeeping teams for seamless operations
- Maintain accurate records of visitor logs and communications
- Respond to emergency situations with calm professionalism
- Process payments and manage billing inquiries
- Uphold brand standards in all guest interactions
Qualifications
- Minimum 1 year hospitality or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (Opera, Fidelio)
- Ability to multitask in high-pressure environments
- Valid Ohio driver's license preferred
- Flexible availability including weekends and holidays
- Basic knowledge of CCTV and security protocols
- Professional appearance and demeanor