Job Description
Join our award-winning team as an Evening Receptionist at the heart of Sacramento's vibrant hospitality scene! We're seeking a polished professional to manage our front desk operations during evening hours. This role is perfect for individuals who thrive in fast-paced environments and excel at creating exceptional first impressions. Enjoy a competitive hourly rate, flexible scheduling, and opportunities for advancement within our growing company.
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/checkouts and reservation inquiries
- Answer multi-line phone calls and direct communications
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Resolve guest concerns with professionalism and discretion
- Prepare nightly reports and manage office supplies
Qualifications
- 1+ years of front desk or reception experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational skills
- Professional appearance and courteous demeanor
- Flexibility to work weekends and holidays
- Valid California driver's license preferred