Job Description
Join FlexHire Solutions as a Evening Part-Time Remote Customer Support Specialist and kickstart your career without prior experience! We're hiring students and career-changers in Indianapolis for flexible evening shifts (5 PM - 9 PM EST). Enjoy the freedom of remote work while gaining valuable skills in customer communication and problem-solving. Our comprehensive training program ensures you're fully prepared from day one.
Why You'll Love This Role: • Competitive hourly pay • 100% remote work environment • Flexible evening schedule • Paid training & career development • No experience required • Students welcome • Full-time benefits eligibility after 90 days
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve customer inquiries regarding products/services
- Document interactions in CRM systems accurately
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics (response time, resolution rate)
- Participate in ongoing training and skill development
- Maintain positive brand representation in all interactions
Qualifications
- High school diploma or equivalent (students welcome)
- No prior experience required – training provided
- Reliable internet connection and quiet home office
- Strong verbal and written communication skills
- Basic computer proficiency (email, browsers, MS Office)
- Ability to multitask and prioritize effectively
- Positive attitude and customer-focused mindset
- Available to work 3-5 evening shifts weekly (5 PM-9 PM EST)