Job Description
Join FlexConnect Solutions and transform your evenings into extra income! We're seeking motivated Evening Part-Time Remote Customer Specialists to join our dynamic team immediately. Enjoy the flexibility of working from home while delivering exceptional service to clients across the Atlanta area. This is your chance to earn competitive pay with no commute, perfect for students, parents, or anyone seeking supplemental income. We provide comprehensive training and ongoing support to set you up for success. Apply today and start earning extra cash on your schedule!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat during evening hours
- Resolve customer issues with empathy and efficiency while meeting performance metrics
- Document interactions accurately in CRM systems and maintain detailed records
- Collaborate with team members to ensure seamless customer experiences
- Identify upsell opportunities and promote relevant company services
- Adhere to company protocols and compliance standards in all interactions
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service experience preferred but not required
- Excellent verbal/written communication skills and active listening ability
- Reliable high-speed internet and quiet home workspace
- Strong problem-solving skills and attention to detail
- Ability to work independently with minimal supervision
- Flexible availability during evening shifts (5 PM - 11 PM EST)