Job Description
Are you looking for a flexible job in Chicago with evening and weekend shifts?
Apex Support Solutions is urgently hiring entry-level professionals to join our growing team. We specialize in providing top-tier support services for leading technology firms and are looking for dedicated individuals to work in our evening and weekend operations.
Whether you are a student, a parent, or looking to switch careers, this is a fantastic opportunity to earn a competitive wage with no prior experience required. We offer a dynamic work environment where you can grow your skills in customer service and data management.
Why Join Us?
- Flexible scheduling to fit your lifestyle.
- Competitive hourly pay ($18 - $22).
- No prior experience needed – training provided.
- Professional development and growth opportunities.
Responsibilities
- Manage and process incoming customer inquiries via phone and email during evening and weekend shifts.
- Perform accurate data entry and maintain updated digital records for client accounts.
- Assist in the resolution of technical support tickets with the guidance of senior staff.
- Ensure all administrative tasks are completed within the designated shift timeframe.
- Collaborate with team members to maintain a high standard of service quality.
- Monitor system performance and report any anomalies to the technical team.
Qualifications
- High school diploma or equivalent (GED) required.
- Basic computer literacy and familiarity with MS Office Suite (Word, Excel, Outlook).
- Must be available to work evenings (e.g., 4:00 PM - 12:00 AM) and weekends.
- Strong written and verbal communication skills.
- Reliable internet connection and a quiet workspace if working remotely.
- Ability to work independently and as part of a team.