Job Description
Join our dynamic team at Memphis Hospitality Group and become the heart of our guest experience! We're seeking enthusiastic Evening Part-Time Guest Services Associates to deliver exceptional service during our busiest hours. Enjoy flexible evening and weekend shifts in the vibrant heart of Memphis, with opportunities for growth and competitive compensation. Perfect for students, career changers, or anyone seeking work-life balance. Apply today and start your rewarding hospitality career!
Responsibilities
- Provide outstanding in-person and phone customer service during evening and weekend shifts
- Manage guest check-ins, check-outs, and reservation inquiries with precision
- Resolve guest concerns promptly and professionally to ensure satisfaction
- Collaborate with cross-functional teams to maintain seamless operations
- Maintain accurate guest records and handle transactions securely
- Contribute to a positive team environment during peak hours
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible evenings and weekends
- Basic computer proficiency and POS system knowledge
- Positive attitude and problem-solving mindset
- Reliable transportation to Beale Street location