Job Description
Join our dynamic team as an Evening Part-Time Customer Specialist and enjoy the perfect work-life balance with flexible scheduling! We're seeking passionate individuals to deliver exceptional service during evening hours in Louisville's vibrant community. This role offers competitive compensation, growth opportunities, and the freedom to thrive while supporting local initiatives. Whether you're a student, parent, or career changer, our flexible evening shifts accommodate your lifestyle.
As a cornerstone of our client experience, you'll handle inquiries, resolve concerns, and build lasting relationships. We provide comprehensive training and a supportive environment where your contributions matter. Apply today to start your journey with us!
Responsibilities
- Deliver exceptional customer service during evening hours (5:00 PM - 10:00 PM)
- Respond to inquiries via phone, email, and in-person with professionalism
- Resolve customer concerns efficiently using problem-solving techniques
- Process transactions and maintain accurate records
- Collaborate with day-team members for seamless service continuity
- Adhere to company policies and security protocols
- Contribute to team goals through consistent performance
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal communication and active listening skills
- Ability to multitask in fast-paced environments
- Reliable transportation to Commerce Avenue location
- Flexibility to work weekends and holidays as needed
- Basic proficiency with Microsoft Office Suite
- Positive attitude and solution-oriented mindset