Job Description
Join our dynamic team at Metro Retail Solutions as an Evening Part-Time Customer Service Specialist! We're urgently hiring motivated individuals to deliver exceptional service during our peak evening hours. This flexible role offers competitive pay, growth opportunities, and a supportive work environment. Perfect for students, parents, or anyone seeking a rewarding evening schedule in the heart of Philadelphia.
Responsibilities
- Provide exceptional customer service through in-person and digital channels during evening hours (3 PM - 11 PM)
- Process transactions accurately using POS systems and maintain organized cash handling procedures
- Assist with inventory management, restocking shelves, and maintaining store appearance
- Resolve customer inquiries and concerns promptly while maintaining a positive brand image
- Collaborate with evening team members to ensure seamless store operations
- Participate in end-of-day closing procedures including cash reconciliation
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Availability to work flexible evening shifts including weekends
- Strong communication skills and ability to multitask in a fast-paced environment
- Basic proficiency with POS systems and digital tools
- Positive attitude with a commitment to teamwork and problem-solving
- Reliable transportation to Arch Street location