Job Description
Join CityLife Solutions and kickstart your career with our flexible evening part-time opportunities! Perfect for students, career-changers, or anyone seeking work-life balance. We're hiring enthusiastic individuals in Charlotte, NC to deliver exceptional customer experiences with zero prior experience required. Enjoy consistent schedules, paid training, and a supportive team environment. Apply now and transform your evenings into a rewarding career launchpad!
Responsibilities
- Provide responsive customer support via phone, email, and chat during evening shifts (5 PM - 10 PM)
- Resolve inquiries efficiently using CRM systems and knowledge bases
- Document interactions accurately in customer databases
- Collaborate with day teams for seamless service continuity
- Meet performance metrics for resolution time and customer satisfaction
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent (students welcome!)
- Strong communication and problem-solving abilities
- Basic computer literacy with willingness to learn new tools
- Reliable transportation to our Charlotte office
- Ability to work independently in a team setting
- Flexible availability during weekday evenings
- Positive attitude and customer-focused mindset