Job Description
Looking to boost your income with flexible evening hours? Join FlexiWork Solutions as a Part-Time Customer Service Specialist and earn extra cash while helping customers in Phoenix! Perfect for students, parents, or anyone seeking a work-life balance. Enjoy competitive pay, comprehensive training, and a supportive team environment. No experience needed – we provide all the tools for success. Apply today and start earning tomorrow!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing issues and process orders accurately using our CRM system
- Document customer interactions and maintain detailed case notes
- Collaborate with team members to resolve complex customer escalations
- Meet daily performance metrics for response times and resolution rates
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication skills and clear phone etiquette
- Basic computer proficiency with ability to learn new software
- Reliable transportation to our Phoenix location
- Availability to work evenings (4 PM - 10 PM) and weekends
- Positive attitude and problem-solving mindset
- No prior experience required – training provided