Job Description
Join Coastal Comfort Hospitality's dynamic team as an Evening Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional guest experiences during our peak evening and weekend hours at our premier Virginia Beach location. This role offers flexible scheduling, competitive compensation, and the opportunity to work in a vibrant, fast-paced environment while building valuable hospitality skills. Perfect for students, parents, or anyone seeking evening work-life balance!
Responsibilities
- Provide exceptional customer service to guests during evening and weekend shifts
- Manage check-in/check-out processes efficiently using our digital systems
- Handle guest inquiries, resolve issues, and ensure satisfaction
- Maintain immaculate lobby and common areas throughout shift
- Process payments and manage cash drawer with accuracy
- Coordinate with housekeeping and security teams for seamless operations
- Assist with light administrative tasks including booking management
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency with POS systems
- Flexibility to work evenings (4 PM - 12 AM) and weekends
- Reliable transportation to Atlantic Avenue location
- Positive attitude and problem-solving mindset