Job Description
Join FlexEarnings Solutions and transform your evenings into rewarding income! We're seeking enthusiastic Evening Part-Time Customer Service Specialists to deliver exceptional experiences while earning competitive hourly pay. Perfect for students, parents, or anyone seeking flexible supplemental income in Atlanta's vibrant economy.
Enjoy our modern, supportive work environment with free parking and paid training. With shifts available Monday-Saturday 5 PM-10 PM, you'll maintain your daytime schedule while building valuable career skills. Our team-oriented culture celebrates work-life balance and recognizes top performers with monthly bonuses.
Responsibilities
- Delocate personalized customer support via phone, email, and chat during evening hours
- Resolve inquiries efficiently using our CRM system and knowledge base
- Process transactions and maintain accurate customer records
- Collaborate with day-shift teams for seamless service continuity
- Identify upsell opportunities to enhance customer satisfaction
- Adhere to compliance standards and data security protocols
- Participate in weekly team huddles to share best practices
Qualifications
- High school diploma or equivalent (college students encouraged)
- Minimum 6 months customer service experience preferred
- Strong verbal/written communication skills
- Availability 3+ evenings weekly (5 PM-10 PM shifts)
- Basic computer proficiency with MS Office suite
- Positive attitude and problem-solving mindset
- Ability to work independently with minimal supervision
- Valid US work authorization required